i-Karaibes - Delivery
1 - The transport of your parcel
The packages are usually shipped within 24/48h after reception of your payment.
The method of shipment, usually withheld by our customers, is Colissimo.
However, you have the choice during the passage of command between :
Delivery address Martinique / Guadeloupe / French Guiana / France / Monaco / St-Martin & St Bart
withdrawal to the showroom (Free by appointment)
(4 Cité EDF Rue du Citronier 97233 SCHOELCHER MARTINIQUE)
Colissimo with signature
Regardless of the chosen mode of expedition, we will provide as soon as possible a link which will allow you to track online delivery of your package.
Shipping charges include packaging, handling and postal fees. They can contain a fixed part and a variable part based on price or weight of your order.
We advise you to group your purchases in a unique order. We can not group two distinct orders and you will have to fulfil expenses of harbour for each of them. Your parcel is shipped at your own risks, a particular care is brought to the parcel containing fragile products.
The parcels are oversized and protected.
It is recalled that the shipments are at the start of Martinique, it is the responsibility of the client to assume the customs fees according to the destination of the parcel.
Delivery by courier (Martinique)
Any order validated on the website by our logistics before 12: 00 noon (local time Martinique) can be delivered in the same day, from 15: 00 and before 20: 00, on the entire territory of the Martinique.
This service is charged between 6.90 euros and 14.90 euros depending on the delivery area (rates of April 2019).
The courier from our company will contact you to specify the place of delivery. Upon arrival, you check in and horodatez a copy of the invoice.
In case of absence of your hand, and after a reminder phone of the courier, the parcel will not be able to be represented and it will continue to be available at the showroom of Shoelcher for withdrawal. In case of cancellation of order, delivery charges will not be refunded.
In case of delay or impossibility to deliver them to you within the same day that we would be responsible, the package will be delivered the next day and the delivery will be offered to you in the form of a discount code to use on our website (valid for 3 months).
The courier is "home", this ensures that you, therefore, discretion and confidentiality of the delivery.
2 - free Delivery (colissimo only)
We offer free shipping to a threshold in order depending on the destination :
Martinique / Guadeloupe : from 69 € including VAT excluding shipping costs
French guiana : from 89 € including VAT excluding shipping costs
Metropolitan France & Monaco : from 119 € including VAT excluding shipping costs
St Martin & St Bart : from 119 € including VAT excluding shipping costs
3 - Availability of our products
DYLL.fr strives to deliver to you very quickly with an availability rate of products excellent.
We have made the choice to work directly with the importers of exclusive French manufacturers selected by DYLL.fr.
We want to remind you that DYLL.fr is not a company of dropshipping, we are independent and have our own stock in Martinique. We ship our products from Martinique.
Our products may have the following statuses on our site :
The product is now in stock and can be shipped or pick up without delay.
This product is no longer in stock
Our suppliers have indicated to us that the product is either on back order or backordered at the manufacturer. You can't order it on DYLL.fr but we invite you to contact our customer service to you indicates a replenishment period, if any.